Bait & Switch Techniques

Be aware of companies using “bait & switch” techniques!

You’re ready to have your wall-to-wall carpeting professionally cleaned and want to get the best job for the best price, right?

You may have received a coupon in a Valpak or via direct mail, advertising $6.95 per room! What a great deal, huh? How can they afford to charge such a low price? As a reputable business owner who has been serving this area, I can tell you with all certainty, THEY CAN’T! The gas alone, to get to your home would make this a losing proposition for the “company.” Then there are cleaning agents, setup and tear down time, and the actual job labor—a firm charging $6 or $9 a room would soon go broke.

How/why are they charging this price? The answer is simple — bait & switch! Here is a typical scenario: Once inside your home, you are informed that the advertised price is for “basic steam cleaning” – in other words, clear water. Take it from me, you cannot properly clean even a lightly soiled carpet without proper cleaning agents, such as pre-conditioner, emulsifier, and various spot cleaners. Oh, they have these products on their truck, but if they use them on your carpets, your $6 a room price just went up to $75. Then, there’s the high pressure add-on sales (Scotchguard, deodorizing) as well as a charge for moving any furniture. Throw in the “nominal travel charge” and the 2 rooms you thought you would be paying $12 to clean have just cost you $300, not to mention the lousy job performed by the inexperienced technician you’ve been sent! These companies hire right off the street and pay on a commission basis. Commission on what? On all of the upsell, of course! They’re routinely sued, go out of business, and resurface under a new name. Save yourself the trouble!

We pride ourselves on high-quality Professional Carpet Cleaning and have trained and skilled technicians. You pay the price you are quoted! Our sole purpose is to please you, as well as extend the life of your carpeting with a professional and thorough job! Don’t be taken in by bait & switch companies! Remember the old adage — you get what you pay for!